Varick's Agents clear the holds, returns, and deductions eating your margin.

With the queue that hurts most at peak: order holds and returns for a retailer, deductions for a brand. The pilot runs 4 weeks and agents go live 4 weeks after it, in shadow mode on live orders first, so plan back from your code freeze.

Both. For retailers the work is usually order holds, returns, item setup, and replenishment. For brands that sell through retailers it is deductions, OTIF fines, promotion settlement, and the retailer portals.

Yes. Agents build each dispute with the PO, the ASN, the bill of lading, and proof of delivery, in the format that retailer accepts. Your deductions team approves the batch, and anything to write off stays their call.

They apply the rule to the facts in the booking record: when the passenger was told, when the new flight lands, and what caused the disruption. Every compensation payment, and every claim refused for extraordinary circumstances, is approved by a person.

No. Agents run in your cloud and read authorization results and tokens from your payment provider, never full card numbers. Your security team sets their access against PCI DSS 4.0.1 and your privacy policy.

Every decision to cancel an order for fraud, refunds outside policy, goodwill credits, blocking a customer, price and markdown decisions, and supplier terms. Agents prepare the evidence and people decide.