Varick's Agents trace a major incident to its cause in 8 minutes.

With a scoped 4-week pilot on one high-volume workflow, often major incident response. Our forward-deployed engineers map how it runs from your ServiceNow and monitoring history, baseline time to restore, and widen scope from there.

No. Agents run in your cloud, on your model endpoints, under identities your team provisions. Records, prompts, and logs stay inside your boundary, and your data never trains or fine-tunes a model, ours or anyone else's.

In shadow mode first. Agents work live incidents and tickets alongside your engineers without taking any action, and each one goes live only after its model is benchmarked on that workflow and your team signs off. Runbook steps then switch on one at a time.

Read-only to start. Write access is added only where an action needs it, and high-risk actions route to a named approver.

Through its native APIs. ServiceNow stays your system of record, and what agents find lands back in it as work notes, knowledge articles, and proposed CMDB relationships.

Declaring a major incident, approving production changes, and any fix outside a runbook. Agents gather the evidence and run only the low-risk steps your team has approved, such as a service restart, and log each one.