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Varick Agents

Operations

Varick's Agents clear the exceptions that stall operations.

Agents work the held orders, expedite requests, maintenance work orders, and supply disruptions that pile up between SAP, Maximo, ServiceNow, and your planning tools.Agents work the held orders and disruptions that pile up between systems.

Follow one held order

Meet your AI Operations department

Varick's Agents work in your order, planning, and work order systems. Your planners keep the calls that need judgement.

  1. 01ReadWorks the order holds in Dynamics 365, and releases the routine address, price, and stock holds.
  2. 02CheckChecks an $86,240 order, and finds it over the customer's credit limit.
  3. 03DecideStops, and asks the credit manager in Teams, with the account attached.
  4. 04RecordReleases the order on her answer, and it ships the day the customer asked.

Use cases

Where agents work

Order holds & fallout

15×faster

Time an order sits on hold

30 hours2 hours

  • Validates each order
  • Releases the routine holds
  • Sends the rest to an owner

Maintenance work orders

83%fewer

Jobs delayed by a missing part

18%3%

  • Checks stock for every work order
  • Checks permits and job plans
  • Flags gaps before the shift

Expedites & commit dates

36×faster

Time to answer an expedite

3 days2 hours

  • Checks stock and capacity
  • Checks inbound supply
  • Proposes a commit date

Logistics & carriers

71%less

OTIF fines a year

$3.2M$0.9M

  • Tracks every load to its appointment
  • Rebooks with the carrier
  • Warns the customer in time

Supply disruptions

8×faster

Time to triage a disruption

2 days6 hours

  • Maps the affected parts and orders
  • Finds the customers at risk
  • Drafts the response plan

Operations reporting

24×faster

Time to build the weekly review

8 hours20 minutes

  • Pulls volume, backlog, and OTIF
  • Pulls schedule compliance
  • Explains what moved

Agents work inside your operations systems

  • SAP
  • Oracle
  • Microsoft Dynamics 365
  • Kinaxis
  • Blue Yonder
  • Manhattan Associates
  • Salesforce
  • ServiceNow
  • Anaplan
  • Tableau
  • Microsoft Excel
  • Slack
  • Microsoft Teams

Frequently asked questions

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